Pay Your Bill

Yes. Check the box I don’t have a Statement ID on the form and use your medical record number (MRN) instead. If you do not have that either, your personal details will do.

Yes. The form is handled by Square, which processes the card directly. Rixis Dermatology never sees or stores your card number.

Yes, by email, to the address you type into the form. Enter it carefully, because that is the only place the receipt is sent.

No. EZ Derm Billing can answer questions about your bill at 844-266-6366, but they cannot take a payment by phone. Use the form above, the statement mailed to you, or a secure link from EZ Derm.

Please do, if you have a moment. We check your coverage against the insurers we work with before you come in, but insurers run a great many different plans and we cannot see the detail of yours. A quick call to the number on your card, confirming that we are in network and that the visit is covered, is the surest way to avoid a bill you were not expecting. This matters most on marketplace and narrow-network plans, which cover far fewer providers: a plan sold under a familiar insurer’s name may still not include us. HMO plans need a referral. Anything your plan does not cover does come back to you, which is why the call is worth making. The plans we are contracted with are on our insurance page.

Call EZ Derm Billing at 844-266-6366 before paying. It is worth calling your insurer too: the reason a claim was denied, or applied to your deductible, sits with them rather than with us. You can also check which plans we are contracted with on our insurance page.

Every biopsy and every excision is sent to an outside pathology lab, without exception. That lab bills separately from Rixis Dermatology, so a second bill is normal and is not a duplicate. Questions about it go to the lab named on the bill, not to us.

A $25 fee may apply for a missed medical appointment, and $75 for a missed surgical or cosmetic one. Please give at least 24 hours’ notice if you need to cancel or move a visit. Arriving more than 15 minutes late may also mean we cannot fit the appointment in that day, and it may be treated as a no-show. The full policy is on our scheduling page.

We will usually ask you to clear it at or before your next appointment, and you can do that on this page. If an account has already gone to collections we are not able to schedule further visits until it is settled with the agency, and a balance left unpaid for a long time may eventually mean we cannot keep you as a patient. We would much rather resolve it before it gets to that point, so please call EZ Derm Billing at 844-266-6366 if the bill is not right or you would like to talk it through.

We aim to send at least three statements, by mail and electronically, before an account goes to collections. A card on file is the simplest way to avoid that: a small balance can be settled quietly instead of escalating, which is the main reason we ask for one. If a bill looks wrong, call EZ Derm Billing at 844-266-6366 rather than leaving it. The full policy is on our scheduling page.